+44 (0) 1539 733505 .info@humpties.com

Delivery

We deliver to most places in the world. Delivery prices may vary depending on delivery location, and additional charges may be added to the order for remote or difficult to access locations that require special attention. Standard delivery charges are listed. 
All other countries in the world, require individual quotes, however we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address at the time of our second e-mail to you accepting your order, confirming availability of the product, and estimated delivery date.


We aim to dispatch all orders promptly. We can not guarantee delivery dates and accept no responsibility, apart from advising you of any known delay, for products that are delivered after the estimated delivery date.


This is only an average estimation, and some delivery can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order are subject to change. In any case, we will do our best to contact you and advise you of all changes. Humpties can normally provide regular tracking of orders that have been dispatched and will aim to keep you updated as to the progress of your order. We try our best to make delivery of your product as simple for you as possible.


Depending on the location for the delivery different carriers and services might be used to deliver your order, but all will be well vetted and of proven reliability.
The Goods will be your responsibility from the time of delivery.


Ownership of the Goods will only pass to you when we receive full payment of all sums due in respect of the Goods, including delivery charges.


In the event of your order being returned to Humpties due to a failed delivery, a re-delivery fee will be charged, along with all re-delivery costs, taxes, duties and an appropriate admin fee. If you cancel your order at this stage then any additional costs will be deducted from your refund.


Import duty


If you order Goods from our site for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination.


In many countries including, (all of the EU Australia, Canada, Channel Islands, Hong Kong, Israel, Japan, Kuwait, Liechtenstein, Mexico, New Zealand, Norway, Russia, Saudi Arabia, Singapore, South Africa, Switzerland, Taiwan, Turkey, UAE and the USA), we aim to deliver on a DDP (deliver duty paid basis). If, due to circumstances beyond our control you are charged any duty or taxes when your goods reach the destination, contact us with documentary evidence that the charge has been levied and that you have paid it in full.


We also ship to various other countries on a DDU basis (delivery duty unpaid). This means that you the customer will be liable for any local sales taxes or import duties which may be charged on the purchase, these countries include, (Argentina, Bahamas, Bahrain, Barbados, Belarus, Bermuda, Bosnia-Herzegovina, Brazil, Cayman Islands, Chile, Croatia, Egypt, India, Jamaica, Malaysia, Morocco, Oman, Panama, Paraguay, Peru, Philippines,, St Vincent, Seychelles, South Korea and Ukraine). We will always seek confirmation prior to dispatching your goods to make sure you are aware of the DDU policy.


If your country is not listed above please send an email to info@humpties.com and we will confirm whether we are able to ship to you and whether this will be on a (DDP) or a (DDU) basis.


Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.